WithSecure Co-Monitoring Service Out of Hours (100-499)

Many companies require a 24/7 detection and response capability, but find it hard to build and retain a team. This service makes industry leading expertise available around-the-clock at an affordable price, so it’s perfect for all concerned.

When a severe-risk detection is made by the Elements EDR platform, it is automatically elevated to the WithSecure Detection and Response team (DRT). If validated, the DRT will investigate and provide remediation guidance, which is delivered to the customer through the Service Center portal. If urgent action is required, the DRT will call the customer according to a pre-agreed communication protocol.

The Human Element

Co-Monitoring is delivered by experts, not machines. Only the WithSecure Detection and Response Team (DRT) has the contextual knowledge required to understand how attackers think. When the information to hand is ambiguous, the DRT have the skills, experience and insight to make the right call for you.