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WithSecure Cloud Protection for Salesforce Community Users (1-24)

A user with a member-based license can login to communities as often as they want
SKU: FCSCSN1NVXAQQ
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MSRP: £12.84
£11.07
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Mitigate risks in uploaded files and URLs

Cloud ecosystems operate on a shared security responsibility model. Salesforce does a great job of covering various aspects of system and application level security. However, it is Salesforce subscribers’ responsibility to secure files and links uploaded to Salesforce platforms by their customers and employees. Together with Salesforce, we designed WithSecure™ Cloud Protection to complement the native security capabilities of the Salesforce platforms. WithSecure™ Cloud Protection for Salesforce is designed to prevent attacks via files and URLs uploaded to Salesforce cloud. It’s an essential component of your overall security strategy, and thanks to its Cloud-to-Cloud architecture, requires no middleware.

Key Benefits

  1. Protect your cloud
    Protects your organization against attacks utilizing malicious files and URLs that users upload to Salesforce.
  2. No middleware needed
    Cloud-to-Cloud architecture means that no middleware in needed. Deployment via AppExchange takes only a few minutes
  3. Real-time threat intelligence
    With real-time threat intelligence, smart cloud sandboxing and more, we provide more than simple antivirus ever will
  4. Created in partnership with Salesforce
    The solution was created and designed together with Salesforce to ensure seamless integration.
  5. Advanced analytics
    Rich reporting, advanced security analytics, and full audit trails ensure efficient response to threats.

Mitigate risks in uploaded files and URLs

WithSecure™ Cloud Protection utilizes a proprietary, multi-layered security platform to detect and prevent viruses, trojans, ransomware and other advanced malware. It offers far superior protection compared to traditional technologies. Our patented scanning logic ensures a transparent threat detection process when users upload and download files, thanks to seamless integration with Salesforce platforms.

Highlights

  • Detects a broader range of malicious features, patterns and trends, enabling more reliable and accurate detection
  • Effective for previously unseen malware variants
  • By leveraging real-time threat intelligence gathered from tens of millions of security clients, it provides faster and better protection against new and emerging threats
  • Emulation enables the detection of malware that utilizes obfuscation technique

Upload Protection

Whenever a user uploads a file to Chatter, Salesforce Files or Attachments, a multi-layered background analysis process begins.

  1. Initial Analysis
    A checksum (SHA1) of the file is calculated and stored in a threat detection cache within Salesforce Cloud, along with file content and its metadata. The checksum is compared to those saved in the existing threat detection cache to see if the file has been analyzed before. In this way, cloud calls can be limited and the user experience further improved. Existing threat detection results are periodically updated and expired results cleared automatically in order to ensure up-to-date protection. If analysis results are available from the cache, they are automatically used.
  2. Threat Intelligence Check
    If no results are found in the cache, a threat intelligence check is made via the WithSecure™ Security Cloud using the SHA-1 checksum. The service returns file safety reputation, prevalence and possible threats detected, automatically blocking any malicious files. Depending on the settings, the system either replaces the malicious files with a .txt file explaining why the original file has been removed, or simply blocks any further access to malicious files.
  3. Multi-Engine Anti-Malware
    If file reputation is unknown, the contents of the file are uploaded to the WithSecure™ Security Cloud for further threat analysis. The file is subjected to deeper analysis by multiple complementary anti-malware engines in order to find malware, zero-day exploits and patterns of advanced threats. At this stage, the analysis process utilizes the full extent of the threat intelligence data and capabilities collected by WithSecure™ Labs.
  4. Content Filtering
    Before performing a threat analysis, the Cloud Protection app checks the file against the list of disallowed file types or extensions defined in the solution settings. If the file is found with one of extensions or file types from the disallowed list, the app takes action to block the file. Administrator receives a security alert according to the notification settings. With the content filtering, the organization can prevent users from uploading inappropriate or dangerous content. For example, to minimize a risk of spreading malware, Cloud Protection can be configured to block any executables (such as EXE, COM) or scripts (such as VBS, PS1) uploaded to Salesforce Cloud.
  5. Smart Cloud Sandbox
    Based on threat analysis results, the system uses finetuned machine learning techniques to decide whether to send the file to the Smart Cloud Sandbox for deeper analysis. If it has suspicious risk indicators, a file is sent to the Sandbox, where it is executed in several virtual environments to analyze behaviour. By focusing analysis on malicious behaviour rather than static identifiers, the Smart Cloud Sandbox is able to identify and block even the most sophisticated or zero-day malware and exploits.
  6. Analysis Results
    Based on the final verdict, the uploaded file is categorized as either harmful or clean. Depending on settings specifications, the file is removed if it is harmful or suspicious and/or the file uploader and administrators are notified about the incident. If no security threats are found, the file is accessible in its original upload location and a file threat detection event is recorded to the scan log for further analysis and auditing, if needed. The final verdict, file reputation and other threat analysis details are stored in the threat detection cache for future use. Detection details of malicious files are sent to WithSecure's threat intelligence service so that the next threat detection query can identify and block the threat immediately.

Download Protection

Download Protection makes sure that users cannot download harmful or disallowed content from Chatter, Salesforce Files or Attachments. WithSecure™ Cloud Protection goes through the same process as described above. If the file verdict is already available in the threat detection cache, the file is allowed/ blocked accordingly, and if not, it will be subjected to the same process as above. If the file is safe, the user will download the file seamlessly, as per the regular Salesforce user experience. If the file is detected as harmful or disallowed, the application will block user access to the file and, depending on solution settings, send an alert to the administrator. Checks at both upload and download stages are critical to ensure that the latest security intelligence is always used. Malware that might have bypassed the process earlier is caught later when new threat intelligence becomes available.

Manual Scanning

Manual scanning can be used to scan Salesforce files and attachments which were either added to the Salesforce Cloud before installing WithSecure™ Cloud Protection or were excluded from scanning by Upload and Download Protection. Additionally, a scheduled scan can be set to scan the full system at regular intervals. The scans are executed in background without interference to the user experience or performance.

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