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Cloud ecosystems operate on a shared security responsibility model. Salesforce does a great job of covering various aspects of system and application level security. However, it is Salesforce subscribers’ responsibility to secure files and links uploaded to Salesforce platforms by their customers and employees. Together with Salesforce, we designed WithSecure™ Cloud Protection to complement the native security capabilities of the Salesforce platforms. WithSecure™ Cloud Protection for Salesforce is designed to prevent attacks via files and URLs uploaded to Salesforce cloud. It’s an essential component of your overall security strategy, and thanks to its Cloud-to-Cloud architecture, requires no middleware.
WithSecure™ Cloud Protection utilizes a proprietary, multi-layered security platform to detect and prevent viruses, trojans, ransomware and other advanced malware. It offers far superior protection compared to traditional technologies. Our patented scanning logic ensures a transparent threat detection process when users upload and download files, thanks to seamless integration with Salesforce platforms.
Whenever a user uploads a file to Chatter, Salesforce Files or Attachments, a multi-layered background analysis process begins.
Download Protection makes sure that users cannot download harmful or disallowed content from Chatter, Salesforce Files or Attachments. WithSecure™ Cloud Protection goes through the same process as described above. If the file verdict is already available in the threat detection cache, the file is allowed/ blocked accordingly, and if not, it will be subjected to the same process as above. If the file is safe, the user will download the file seamlessly, as per the regular Salesforce user experience. If the file is detected as harmful or disallowed, the application will block user access to the file and, depending on solution settings, send an alert to the administrator. Checks at both upload and download stages are critical to ensure that the latest security intelligence is always used. Malware that might have bypassed the process earlier is caught later when new threat intelligence becomes available.
Manual scanning can be used to scan Salesforce files and attachments which were either added to the Salesforce Cloud before installing WithSecure™ Cloud Protection or were excluded from scanning by Upload and Download Protection. Additionally, a scheduled scan can be set to scan the full system at regular intervals. The scans are executed in background without interference to the user experience or performance.